To Our Valued Florida Business Bank Customers
You are likely receiving many emails and other communications regarding COVID-19 (coronavirus). We understand the concern and uncertainty you may be experiencing surrounding the COVID-19 outbreak. At Florida Business Bank, the health, safety and well-being of our customers, associates and communities is our top priority. As we respond to this rapidly-changing event, we have comprehensive plans in place to help promote everyone’s health and safety as well as providing uninterrupted service. We want to assure you that we are deeply committed to being responsive to the needs of all of our customers and associates.
Tips for safe banking
We encourage you to use Florida Business Bank’s Online Banking and Mobile Banking tools for self-service banking and 24/7 account access. You can deposit checks, make payments, view transactions, check balances, find an ATM and more. Visit www.floridabusinessbank.com for more information.
Please avoid banking center visits if you are sick, have been exposed to the virus or have traveled to a high-risk area. Health experts are asking us to minimize in-person contact, so please consider using our drive-thru options rather than lobby visits for now. For everyone’s safety, we have requested that our associates follow these recommended hygiene practices:
o Cleaning all workspaces frequently
o Frequent hand-washing and sanitizing
o Avoiding touching the face
o Avoiding close contact with people in general
o Staying home if sick
Beware of scammers taking advantage of fears surrounding the COVID-19 pandemic. Remember that we won’t ask for confidential information – such as your name, password, PIN or other account information – if we reach out to you. Visit www.ftc.gov/coronavirus for more information.
We are here to help
We are very sympathetic to all of those who may be affected by this unprecedented event. We understand that the current situation may cause financial uncertainty and hardships. If you’re affected by COVID-19 and need help with your accounts or making payments, please reach out to us.
Florida Business Bank has a long history of supporting our customers, associates and communities in good and challenging times. We will remain vigilant and continue following Centers for Disease Control (CDC) and World Health Organization (WHO) guidelines, as well as guidance from federal, state and local officials, to make informed decisions.
We will get through these challenges together as a community and nation. As we move forward through this unprecedented time, please know that Florida Business Bank is here to help. Please visit our website for further updates.
Thank you for banking with Florida Business Bank. Stay safe and take good care of yourself and your loved ones.
President and CEO