New Fraud Prevention Services

New Fraud Prevention Services

01:54 27 May in News

In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential debit card fraud.

Here’s how it works:

  • When potential fraud is detected, you will receive an automatic email notification from Florida Business Bank, with the option to reply with “fraud” or “no fraud.”
  • If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud. Remember – our messages will never ask for your PIN or account number.